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Hydro Floss Oral Irrigator Service
The Hydro Floss® oral irrigator is covered for one year under the terms of the factory warranty that guarantees the repair or replacement of the product for failures due to a manufacturers defect. If, however, during the first thirty days, after the sale, the product fails due to a manufacturer defect, the product is replaced, no questions asked. After that time the defective product must be sent directly for repair to our service center at: (USPS, UPS, FEDEX, AIRBORNE EXPRESS) Hydro Floss, Inc. Service Department 3030 Dublin Circle Bessemer, AL (US) 35022 Q: Water does not seem to be coming through the tip? - Clean irrigator with warm water and 1/4 cup vinegar
- Make sure your reservoir is pushed all the way down
- Take tip out of handle to see if water is coming out of the end of the handle. If it is not… you may have a defective pump and piston.
Q: The irrigator does not seem to be getting any power to it? - Press reset button on outlet and make sure outlet is working properly.
- If it is… you may have a defective motor and/or switch.
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