Hydro Floss Oral Irrigator Service
The Hydro Floss® oral irrigator is covered for one year under the terms of the factory warranty that guarantees the repair or replacement of the product for failures due to a manufacturers defect. If, however, during the first thirty days, after the sale, the product fails due to a manufacturer defect, the product is replaced, no questions asked. After that time the defective product must be sent directly for repair to our service center at:
(USPS, UPS, FEDEX, AIRBORNE EXPRESS)
Hydro Floss, Inc.
3030 Dublin Circle
Bessemer, AL (US) 35022
Q: Water does not seem to be coming through the tip?
- Clean irrigator with warm water and 1/4 cup vinegar
- Make sure your reservoir is pushed all the way down
- Take tip out of handle to see if water is coming out of the end of the handle. If it is not… you may have a defective pump and piston.
Q: The irrigator does not seem to be getting any power to it?
- Press reset button on outlet and make sure outlet is working properly.
- If it is… you may have a defective motor and/or switch.